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Privacy policy - GDPR

The company LLM GROUP LIMITED registered in the Hong Kong Companies Registry under number 222240332 in its capacity as data controller, attaches great importance to the protection and respect of the privacy of its Users. We want to guarantee the confidentiality and security of your personal data.

Our Privacy Policy describes the different types of personal data we collect through our website https://www.l uxycils.com , how we use it and the options users have to limit our use of it. .

This Privacy Policy applies to the use of our services by all our Users.

For any questions relating to the protection of your personal data, do not hesitate to contact us by e-mail.

Introduction

Luxycils.com collects the personal data of its users.

Drafting this Policy allows you to understand what data we collect and for what purposes.

When you use our site, we are required to collect, process and store your personal data in accordance with legal provisions, and in particular Law No. 78-17 of January 6, 1978, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation ) and any application text that could be taken.

What data is collected?

Your personal data may be collected from you or automatically through different sources.

The data you transmit directly to us:

By using our services, through our site, you transmit to us information allowing you to be identified. Said information is personal data and is transmitted to us when:

  • Your registration on the site
  • The management/editing by you of your Luxycils account. com
  • Our communications, by all means, in particular with our customer service.

The personal data you transmit to us is as follows:

  • First and last name
  • Address
  • Email address with the possibility if you accept it to receive emails or news
  • Phone number.

The mandatory or optional nature of the data to be provided is indicated when they are collected on the site. Mandatory data must be provided to us because it is necessary for your registration on our site and access to any other service provided by Luxycils.com .

In the absence of said data, Luxycils will not be able to provide you with the services offered on the site and you will not be able to register on the site.

Through your activity on our site, we may also collect the following data:

  • A history of exchanges between Luxycils and you
  • A history of your orders on the site
  • A history of financial or accounting operations carried out on our site

Personal data collected using cookies:

Luxycils.com uses cookies, web beacons, unique identifiers and other similar methods to collect information about:

  • the different pages consulted
  • links clicked
  • other actions carried out during the use of our site thanks to the content of our advertising or emails.

For any additional information on the use of these technologies and/or how to control them, we invite you to consult the relevant part of this Policy.

How is the data collected used?

Your data is used for different purposes. You will find the detailed list below:

Use of our services:

Your personal data allows you to create a luxycils.com account to purchase items, receive your orders and ship them.

This information allows us to send you useful information relating to your activity on the site and to communicate with you on these subjects, particularly in the event of a request for assistance (e.g.: updating the status of the order).

Your information also allows us to ensure compliance with current legislation, our General Conditions and this Confidentiality Policy.

Security and fraud:

Your personal data, in particular contact details, may be used for fraud detection and protection purposes, in your interest and ours.

We also use your information for the purposes of securing our platforms, particularly technical ones.

Advertisement :

We may use your information for advertising purposes, including to display advertisements from our site when you browse the web

If you have previously agreed, we may use this data to send you information relating to our business activity, such as promotional offers or targeted news.

Payment :

Your information relating to your payment methods is not kept by Luxycils.com and is transmitted directly to the payment service provider you have chosen (Stripe, PayPal). This information is necessary for payment of the order or for your reimbursements. We remind you that when using one of our payment service providers, their data protection provisions apply.

We also inform you that we do not share your personal data with third parties, in particular for marketing purposes.

How long is the data kept?

The retention period of personal data varies depending on the purpose of collection.

When opening an account, the data is kept (only if you have checked the “Save my details for next time” box) until you close this account or request its closure.

Your financial information is kept for a period consistent with applicable tax and accounting laws.

We also inform you that your information may be retained when required by law or when we have a legitimate reason to do so, in particular in the event of fraud or violation of our General Conditions.

Who are the recipients of the information collected?

Your information may be transmitted to third parties, you will find the list of recipients below:

When you use our services or purchase an item, we pass your information to the member(s) concerned.

  • When we are subject to a legal obligation, a judicial requisition or an injunction order
  • Aggregated data, in particular through cookies, may be transmitted to our commercial partners. Their confidentiality policies will also be binding on you.

Targeted advertising, emails and SMS that you send to us:

When you have given us your consent and in accordance with applicable legislation, we may use your personal data for commercial prospecting purposes (e.g. news, emails).

However, you have the possibility to withdraw your consent at any time and directly. To do this, you just need to:

  • Click on the unsubscribe link made available to you in all our communications and follow the instructions provided.
  • To contact us directly at the email address
  • Log in to your Luxycils.com account > Connection and uncheck the I would like to receive news and exclusive offers” box.

What are your rights over personal data?

Numerous rights are available to you regarding your personal data:

  • Right of access: you have the possibility to request a copy of your personal data in our possession
  • Right of erasure or rectification: you can request the erasure or rectification of your personal data deemed to be erroneous or obsolete. You have the possibility to modify all the information concerning you directly on your Luxycils.com account. We remind you that we may keep your data when required by law or when we consider it legitimate, particularly in the event of fraud or violation of our General Conditions
  • Right to object: you have the right to object at any time to the processing of your personal data;
  • Right to limitation: you have the possibility to limit the processing carried out on your personal data. We remind you that this right is applicable when:
  • you contest the veracity of your personal data during the period allowing us to verify the accuracy of your data;
  • in the event of unlawful processing by Luxycils.com of your personal data and you request a limitation of your data;
  • your personal data is still necessary for the establishment, exercise or defense of your legal rights but which we no longer use.
  • Right to portability: you have the right to receive personal data and to transmit your personal data to another data controller.

To exercise your rights or for any additional information, we invite you to contact us directly at the e-mail address.

Cookies

In order to improve and personalize the service provided, Luxycils.com uses cookies, intended to signal the passage of a user on the site and to make their use more pleasant. The browser options used by the user allow them to inform themselves of the presence of cookies and possibly refuse them.

What is a cookie ?

A cookie is a small file that is sent to the user's browser. If the User has registered with Luxycils .com , his browser will store an identifying cookie which will save him time each time he returns to the Luxycils .com site because it will remember his email address. The user can change the settings in their browser in order to prevent cookies from being installed, without their express consent, in their browser .

What are the cookies issued on the Luxycils.com site used for?

When you connect to the Luxycils.com site, we may, subject to your choices, install various cookies in your browser allowing us to recognize the browser of your terminal during the validity period of the cookie concerned. The cookies that we issue are used for the purposes described below, subject to your choices, which result from the settings of your browser software used during your visit to our site or our applications.

The cookies we issue allow us:

  • to establish statistics and volumes of attendance and use of the various elements making up our site or our applications (sections and content visited, paths), allowing us to improve the interest and ergonomics of our services
  • to adapt the presentation of our site or our applications to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our site, depending on the materials and the viewing or reading software that your terminal includes
  • to memorize information relating to a form that you have completed on our site (registration or access to your account) or to products, services or information that you have chosen on our site (subscribed service, content of an order basket, etc.)
  • to allow you to access reserved and personal areas of our site, such as your account, using identifiers or data that you may have previously entrusted to us

Cookies issued on the Site by third parties

Due to third-party applications integrated into our site, certain cookies may be issued by third parties. The issuance and use of cookies by third parties is subject to the privacy protection policies of these third parties. We inform you of the purpose of the cookies of which we are aware and the means available to you to make choices with regard to these cookies.

We use Google Analytics, a website analysis service provided by Google Inc and used to measure the Site's audiences. Using this service, we obtain advertising-based reporting from the Google Display Network. These reports include user demographics, interests, and third-party data such as age or gender.

The information in these reports does not allow us to personally identify users.

We use these reports to improve our marketing strategy and services.

Your choices regarding cookies

Several options are available to you for managing cookies. Any settings you may make may modify your Internet browsing and your conditions of access to certain services requiring the use of cookies.

You can choose at any time to express and modify your wishes regarding cookies, by the means described below.

The choices offered to you by your navigation software

You can configure your browser software so that cookies are saved on your terminal or, on the contrary, that they are rejected, either systematically or depending on their issuer. You can also configure your browser software so that you are offered the acceptance or refusal of cookies from time to time, before a cookie is likely to be stored on your terminal.

  1. The cookie agreement

The recording of a cookie in a terminal is essentially subject to the wishes of the user of the terminal, which he can express and modify at any time and free of charge through the choices offered to him by his navigation software. If you have accepted the recording of cookies on your terminal in your browser software, the cookies integrated into the pages and content that you have consulted may be temporarily stored in a dedicated space on your terminal. They will be readable only by their issuer.

  1. Refusal of cookies

If you refuse the recording of cookies in your terminal, or if you delete those stored there, you will no longer be able to benefit from a certain number of functionalities which are nevertheless necessary to navigate in certain areas of our site. This would be the case if you tried to access our content or services which require you to identify yourself. This would also be the case when we - or our service providers - could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected. on the internet.

  1. Where applicable, we decline all responsibility for the consequences linked to the degraded functioning of our services resulting from the impossibility for us to record or consult the cookies necessary for their operation and which you have refused or deleted.
  2. How to exercise your choices, depending on the browser you use?

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences.

Regarding Google Analytics, you can deactivate cookies relating to display advertising and personalize the advertisements displayed on the Google Display Network via this Page https://adssettings.google.fr/u/0/authenticated .

“Flash”© Cookies from “Adobe Flash Player”™

“Adobe Flash Player”™ is a computer application that allows rapid development of dynamic content using the “Flash” computer language. Flash (and applications of the same type) remembers the settings, preferences and use of this content using technology similar to Cookies. However, "Adobe Flash Player"™ manages this information and your choices via an interface different from that provided by your browser software. To the extent that your Terminal is likely to view content developed with Flash language from the Site and Applications, we invite you to access your Flash Cookie management tools, directly from the site http://www.adobe. com/fr/ .

Text Marketing Terms and Conditions

We use a text messaging platform, which is subject to the following terms and conditions. By opting into our SMS marketing and notifications, you agree to these terms and conditions.
By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form or keyword, you agree that we may send you SMS notifications (for your order, including reminders abandoned cart) and text marketing offers. You acknowledge that consent is not a condition of any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, a European Union company with an office in Sofia, Bulgaria, EU. This data will be used to send you messages targeted marketing messages and notifications. When sending text messages, your phone number will be passed to an SMS operator for delivery.
If you would like to unsubscribe from receiving text messages and text notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we have provided to you in any of our messages. You understand and agree that other methods of opting out, such as using alternative words or requests, will not be considered a reasonable means to opt out. Messages and data rates can be applied.
For any questions, please send “HELP” to the number from which you received the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.